Telcos should have an advantage when it comes to smartening up the home. They probably own the crucial broadband pipe (or radio path) into the premises; they will most often have a long customer relationship with the householder. Most of all they have boots on the ground – telcos, cable companies and mobile operators often have a local retail presence, which can be leveraged for smart home support. According to ABI Research what telcos chasing the smart home market require above all else is a platform strategy – picking up on some of the techniques used by arch-competitors such as Google and Amazon.
Source: Telecom TV